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var(--phase8-line);border-radius:var(--phase8-radius-sm);background:#fffcf7b8;grid-template-columns:72px minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px;display:grid}.appointmentRow time{color:var(--green);font-weight:900}.appointmentRow strong,.appointmentRow span{display:block}.appointmentRow span{color:var(--muted);margin-top:4px;font-weight:800}.appointmentRow em{color:#7a531a;white-space:nowrap;background:#c9923a2e;border-radius:999px;padding:8px 10px;font-style:normal;font-weight:900}.lookupForm{gap:12px;display:grid}.lookupForm label{color:var(--muted);gap:8px;font-weight:900;display:grid}.lookupForm input{border:1px solid var(--line);color:var(--ink);font:inherit;background:#fff;border-radius:8px;width:100%;min-height:48px;padding:10px 12px}.lookupForm button,.statusCard a,.customerActionRow .actionPill{border-radius:8px;min-height:46px;padding:12px 14px;font-weight:900}.lookupForm button{background:var(--green);cursor:pointer;color:#fff;border:0}.customerLookupPanel p{color:var(--muted);margin:16px 0 0;line-height:1.55}.statusList,.customerActionRow{gap:12px;display:grid}.statusCard{border:1px solid var(--phase8-line);border-radius:var(--phase8-radius-sm);background:#fffcf7b8;grid-template-columns:150px minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px;display:grid}.statusCard>span{color:var(--green);text-align:center;background:#0e6f581a;border-radius:999px;padding:8px 10px;font-weight:900}.statusCard strong,.statusCard p{margin-bottom:0;display:block}.statusCard p{color:var(--muted);margin-top:4px;font-weight:800}.statusCard a,.customerActionRow .actionPill{border:1px solid var(--line);color:var(--ink);background:0 0}.customerActionRow{grid-template-columns:repeat(4,minmax(0,1fr));margin-top:14px}.policySummary,.bookingForm button{grid-column:1/-1}.policySummary{background:#0e6f581a;border:1px solid #0e6f582e;border-radius:8px;padding:14px}.uatShell{background:var(--paper);color:var(--ink);min-height:100vh;padding:32px clamp(18px,4vw,56px) 56px}.uatHero{justify-content:space-between;align-items:center;gap:24px;max-width:1180px;margin:0 auto 24px;display:flex}.uatHero h1{max-width:820px;margin:0;font-size:clamp(2rem,5vw,4.4rem);line-height:.95}.uatHero p:not(.eyebrow){color:var(--muted);max-width:720px;font-weight:800;line-height:1.55}.uatTrackGrid{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;max-width:1180px;margin:0 auto 18px;display:grid}.uatTrackCard{background:linear-gradient(135deg, #fffcf7f0, #f8f1eab8), var(--phase8-card);border:1px solid var(--phase8-line);border-radius:var(--phase8-radius-md);gap:8px;min-height:150px;padding:18px;display:grid;box-shadow:0 18px 54px #321f2717}.uatTrackCard span{color:var(--green);text-transform:uppercase;background:#0f6b571a;border:1px solid #0f6b5729;border-radius:999px;justify-self:start;padding:7px 10px;font-size:12px;font-weight:900}.uatTrackCard strong{font-size:20px}.uatTrackCard p{color:var(--muted);margin-bottom:0;font-weight:750;line-height:1.5}.uatGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;max-width:1180px;margin:18px auto;display:grid}.uatPanel{background:linear-gradient(180deg, #fffcf7f2, #f8f1eac7), var(--phase8-card);border:1px solid var(--phase8-line);border-radius:var(--phase8-radius-lg);box-shadow:var(--phase8-surface-shadow);gap:14px;padding:18px;display:grid}.uatPanel h2{margin:0;font-size:1.4rem}.uatPanel label{color:var(--muted);gap:8px;font-weight:900;display:grid}.uatPanel input,.uatPanel select{border:1px solid var(--line);color:var(--ink);font:inherit;background:#fff;border-radius:8px;width:100%;min-height:44px;padding:10px 12px}.uatPanel button{background:var(--green);color:#fff;cursor:pointer;border:0;border-radius:8px;min-height:44px;padding:10px 14px;font-weight:900}.uatStatus{border-radius:var(--phase8-radius-md);background:#c9923a26;border:1px solid #c9923a57;max-width:1180px;margin:18px auto;padding:14px 18px;font-weight:900}.uatMetricGrid{grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;display:grid}.uatMetricGrid span{border:1px solid var(--phase8-line);border-radius:var(--phase8-radius-sm);color:var(--muted);background:#fffcf7c7;gap:6px;min-height:104px;padding:14px;font-weight:900;display:grid}.uatMetricGrid strong{color:var(--green);font-size:24px}.uatList{color:var(--muted);gap:8px;margin:0;padding-left:18px;font-weight:850;display:grid}.uatEmptyState{border-radius:var(--phase8-radius-md);text-align:center;background:#fffcf7bd;border:1px dashed #7b3f583d;place-content:center;gap:8px;min-height:160px;padding:22px;display:grid}.uatEmptyState p{color:var(--muted);margin-bottom:0;font-weight:750}.mediaQueue{gap:12px;display:grid}.mediaQueueItem{border:1px solid var(--line);background:#ffffffb8;border-radius:8px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;padding:12px;display:grid}.mediaQueueItem span{color:var(--muted);margin-top:4px;font-size:.9rem;font-weight:850;display:block}.mediaQueueItem div:last-child{flex-wrap:wrap;gap:8px;display:flex}.mediaQueueItem button{min-height:38px}.platformHome{--platform-frame:min(88vw, 1760px);background:linear-gradient(180deg, #fffaf1fa 0%, #f0f7f4f0 42%, #fffaf4fa 100%), linear-gradient(135deg, #0e6f581f, transparent 34%), linear-gradient(45deg, transparent 62%, #8f3b4a1a), var(--brand-ivory)}.platformHero{border-bottom:1px solid var(--brand-line);background:linear-gradient(120deg,#fffaf1f5,#eff8f4d1),linear-gradient(160deg,#13231f0f,#0000 44%),linear-gradient(28deg,#0000 58%,#ad7a3529)}.platformHero:before{opacity:.68;background-color:#0000;background-image:linear-gradient(105deg,#0000 0 24%,#ad7a351a 24.2%,#0000 25.2% 52%,#0e6f5814 52.2%,#0000 53.2%),linear-gradient(#fffaf100,#fffaf1c2);background-position:0 0,0 0;background-repeat:repeat,repeat;background-size:auto;background-attachment:scroll,scroll;background-origin:padding-box,padding-box;background-clip:border-box,border-box;-webkit-mask-image:none;mask-image:none}.platformHero .nav{-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border-color:var(--brand-line);max-width:var(--platform-frame);width:var(--platform-frame);background:#fffcf7e0;border-radius:16px;box-shadow:0 18px 64px #19231f1a}.platformHero .navLinks a{color:var(--brand-ink)}.platformHero .navLinks .navCta,.primaryButton,.supportIssueForm button{color:#fffaf4;background:linear-gradient(135deg,#b98540,#996727);box-shadow:0 12px 34px #9967272e}.platformHero .brandLockup{width:min(318px,54vw)}.platformHero .platformHeroCopy h1{color:var(--brand-ink);text-wrap:balance;max-width:860px;font-size:clamp(3.15rem,6.2vw,6.1rem);line-height:.98}.heroWordAccent{color:var(--brand-gold);display:inline}.heroKickerPill{border:1px solid var(--brand-line);color:var(--brand-gold);letter-spacing:.18em;text-transform:uppercase;background:#fffaf1b8;border-radius:999px;align-items:center;gap:10px;margin:0 0 18px;padding:9px 14px;font-size:.74rem;font-weight:950;display:inline-flex}.heroKickerPill span{aspect-ratio:1;background:var(--brand-gold);border-radius:999px;width:7px;display:inline-block}.platformHero .heroCopy{color:#192029b8;max-width:650px}.platformHero .heroGrid{max-width:var(--platform-frame);width:var(--platform-frame);grid-template-columns:minmax(500px,.88fr) minmax(620px,1.12fr);gap:clamp(42px,5vw,108px)}.platformHome .section{padding-left:clamp(24px,3vw,56px);padding-right:clamp(24px,3vw,56px)}.platformHome .secondaryButton{border-color:var(--brand-line);color:var(--brand-ink);background:#fffaf1a8}.platformHighlightRail span{color:#7b541e;background:#ad7a351a;border-color:#ad7a352e}.platformModuleRail{max-width:min(var(--platform-frame), 980px);gap:12px;margin-top:30px}.platformModuleRail a{color:var(--brand-ink);text-align:center;background:linear-gradient(135deg,#fffcf7eb,#eef7f4c7);border-color:#ad7a3533;min-width:118px;padding:12px 16px;font-size:.88rem;box-shadow:0 14px 38px #19231f14}.platformModuleRail a:hover{border-color:#0e6f584d;box-shadow:0 20px 52px #19231f24}.platformHero .heroSignalRail span{border-color:var(--brand-line);background:#fffaf1d6;box-shadow:0 18px 56px #57412a14}.heroExperienceGrid{perspective:1600px;grid-template-rows:auto auto auto;grid-template-columns:minmax(0,1fr) minmax(220px,.72fr);place-self:stretch end;gap:16px;width:min(700px,100%);min-height:640px;display:grid;position:relative}.heroMockCard{-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border:1px solid var(--brand-line);background:#fffcf7eb;border-radius:8px;transition:border-color .18s,box-shadow .18s,transform .18s;position:relative;overflow:hidden;box-shadow:0 24px 70px #19231f29}.heroMockCard:hover{border-color:#ad7a3552;box-shadow:0 28px 84px #19231f33}.storefrontMock{z-index:1;grid-column:1/span 2;min-height:370px;transform:rotate(-2.2deg)translate(-18px)translateY(18px)}.operationsMock{z-index:3;grid-column:1/span 1;margin-top:-86px;padding:16px}.bookingMock{z-index:2;grid-area:1/2/span 3/span 1;margin-top:26px;padding:18px;transform:rotate(1.4deg)translate(18px)}.analyticsMock{color:#fffaf4;z-index:4;background:linear-gradient(145deg,#20272d,#11161a);grid-column:1/span 2;justify-self:end;width:min(420px,82%);margin-top:-18px;padding:24px}.mockTopline{border-bottom:1px solid var(--brand-line);justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.mockTopline strong{color:var(--brand-ink);font-family:Georgia,Times New Roman,serif;font-size:1.06rem;font-weight:500}.mockTopline span,.analyticsMock p{color:var(--brand-gold);letter-spacing:.12em;text-transform:uppercase;font-size:.72rem;font-weight:950}.mockHeroSurface{color:#fffaf4;background:linear-gradient(90deg,#0d1111d6,#0d11113d),linear-gradient(#0000 24%,#0d1111b8),url(/template-references/bydahlia-midnight-bloom.png) 50% 12%/cover no-repeat;align-content:end;min-height:212px;padding:26px;display:grid}.mockHeroSurface p{max-width:380px;margin-bottom:10px;font-family:Georgia,Times New Roman,serif;font-size:clamp(2rem,4vw,3.4rem);line-height:.98}.mockHeroSurface span{color:#fffaf4c7;font-weight:800}.mockServiceStrip{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;padding:14px;display:grid}.mockServiceStrip div{border:1px solid #976e4329;border-radius:8px;gap:6px;min-height:128px;padding:10px;display:grid}.mockServiceStrip span,.bookingSelection>span{background:linear-gradient(#0d111114,#0d11115c),url(/template-references/oak-steel-barbers.png) 50% 28%/cover no-repeat;border-radius:6px;min-height:54px;display:block}.mockServiceStrip strong,.mockServiceStrip em,.opsMetricGrid span,.opsAppointmentList span,.bookingSelection p{display:block}.mockServiceStrip em,.opsMetricGrid span,.opsAppointmentList span,.bookingSelection p{color:#19202994;font-size:.78rem;font-style:normal;font-weight:800}.opsMetricGrid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.opsMetricGrid div{border:1px solid #976e4329;border-radius:8px;padding:12px}.opsMetricGrid strong{color:var(--brand-ink);font-size:1.35rem}.opsAppointmentList{gap:8px;margin-top:12px;display:grid}.opsAppointmentList div{background:#f6eadb94;border-radius:8px;grid-template-columns:64px minmax(0,1fr) minmax(80px,auto);align-items:center;gap:8px;padding:10px;display:grid}.opsAppointmentList time{color:var(--brand-gold);font-weight:950}.operationsMock .showcaseStatusGrid{margin-top:12px}.operationsMock .showcaseStatusGrid article{background:#fffaf1b8;border-color:#976e4329;min-height:84px;padding:10px}.operationsMock .showcaseStatusGrid span,.operationsMock .showcaseStatusGrid em{color:var(--brand-gold)}.bookingStepper{grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:18px 0 22px;display:grid}.bookingStepper span{color:#19202994;place-items:center;gap:6px;font-size:.75rem;font-weight:950;display:grid}.bookingStepper span:first-line{font-size:.9rem}.bookingStepper span.active{color:var(--brand-gold)}.bookingStepper em{font-style:normal}.bookingDayGrid,.bookingTimeGrid{gap:8px;display:grid}.bookingDayGrid{grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:14px}.bookingTimeGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.bookingDayGrid button,.bookingTimeGrid button{color:var(--brand-ink);cursor:default;background:#fffaf1b8;border:1px solid #976e432e;border-radius:8px;min-height:48px;padding:8px}.bookingDayGrid button.active,.bookingTimeGrid button.active{background:var(--brand-gold);color:#fffaf4}.bookingSelection{border-top:1px solid var(--brand-line);grid-template-columns:58px minmax(0,1fr);align-items:center;gap:12px;margin-top:18px;padding-top:16px;display:grid}.analyticsMock h2{margin-bottom:18px;font-family:Georgia,Times New Roman,serif;font-size:clamp(1.8rem,3vw,2.7rem);font-weight:500;line-height:1}.analyticsChart{border-bottom:1px solid #fffaf42e;grid-template-columns:repeat(5,1fr);align-items:end;gap:12px;min-height:142px;padding:10px 0 0;display:grid}.analyticsChart span{background:linear-gradient(#f1cf91,#ad7a35);border-radius:999px 999px 0 0;display:block}.analyticsChart span:first-child{height:34%}.analyticsChart span:nth-child(2){height:48%}.analyticsChart span:nth-child(3){height:44%}.analyticsChart span:nth-child(4){height:66%}.analyticsChart span:nth-child(5){height:84%}@keyframes platformPreviewLift{0%,to{translate:0}50%{translate:0 -7px}}.storefrontMock,.bookingMock,.analyticsMock{animation:7s ease-in-out infinite platformPreviewLift}.bookingMock{animation-delay:1.1s}.analyticsMock{animation-delay:2.2s}.analyticsMetricRow{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:16px;display:grid}.analyticsMetricRow span{color:#fffaf4b8;background:#fffaf414;border:1px solid #fffaf41f;border-radius:8px;gap:4px;padding:10px;font-size:.78rem;font-weight:800;display:grid}.analyticsMetricRow strong{color:#fffaf4;font-size:1.24rem}.floatingCallout{border:1px solid var(--brand-line);z-index:5;background:#fffaf1eb;border-radius:8px;gap:3px;padding:12px 14px;display:grid;position:absolute;box-shadow:0 16px 46px #57412a24}.floatingCallout strong{color:var(--brand-ink);letter-spacing:.08em;text-transform:uppercase;font-size:.78rem}.floatingCallout span{color:#1920299e;font-size:.82rem;font-weight:800}.calloutStore{bottom:170px;left:-20px}.calloutOps{top:44%;left:34%}.calloutBooking{bottom:82px;right:10px}.unifiedPlatformFlow{background:#fffcf7bd;border:1px solid #976e4329;border-radius:18px;grid-template-columns:minmax(220px,.38fr) minmax(0,1fr);align-items:center;gap:30px;max-width:1240px;margin:56px auto 0;padding:24px;display:grid;box-shadow:0 22px 68px #19231f14}.unifiedPlatformFlow h2{color:var(--brand-ink);margin-bottom:0;font-family:Georgia,Times New Roman,serif;font-size:clamp(1.8rem,3vw,3rem);font-weight:500;line-height:1.08}.flowStepRail{grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;display:grid;position:relative}.flowStepRail:before{content:"";background:linear-gradient(90deg,#0000,#ad7a3575,#0000);height:1px;position:absolute;top:35px;left:8%;right:8%}.flowStepRail article{text-align:center;justify-items:center;gap:8px;display:grid;position:relative}.flowStepRail article>span{aspect-ratio:1;border:1px solid var(--brand-line);color:var(--brand-gold);z-index:1;background:linear-gradient(145deg,#fffaf4f5,#e8f4efdb);border-radius:999px;justify-content:center;align-items:center;width:70px;font-family:Georgia,Times New Roman,serif;font-size:1.35rem;display:inline-flex;position:relative;box-shadow:0 14px 34px #57412a1a}.flowStepRail strong{color:var(--brand-ink)}.flowStepRail p{color:#192029a8;margin:0;font-size:.86rem;font-weight:750;line-height:1.45}.supportWorkflow{max-width:1280px}.supportWorkflowGrid{grid-template-columns:minmax(320px,.8fr) minmax(0,1fr);gap:18px;margin-top:28px;display:grid}.supportPanel,.supportLaneGrid article,.supportOpsPanel,.supportPageForm{background:linear-gradient(180deg, #fffaf1f2, #f6eadbc7), var(--phase8-card);border:1px solid var(--brand-line);border-radius:8px;padding:24px;box-shadow:0 20px 70px #57412a1f}.supportIntakePanel{grid-row:span 2}.supportQueuePanel,.supportErrorPanel{grid-column:1/-1}.supportIssueForm{gap:14px;display:grid}.supportIssueForm label{color:#192029ad;gap:8px;font-weight:900;display:grid}.supportIssueForm input,.supportIssueForm select,.supportIssueForm textarea{color:var(--brand-ink);font:inherit;background:#fffdfa;border:1px solid #976e4338;border-radius:8px;width:100%;min-height:46px;padding:11px 12px}.supportIssueForm textarea{resize:vertical;min-height:120px}.supportIssueForm button{cursor:pointer;border:0;border-radius:8px;min-height:48px;padding:12px 14px;font-weight:950}.supportLifecycleList,.supportQueueGrid,.supportEvidenceGrid,.supportErrorGrid,.supportBoard{gap:12px;display:grid}.supportLifecycleList article{background:#fffdfab8;border:1px solid #976e4329;border-radius:8px;grid-template-columns:38px minmax(0,1fr);align-items:start;gap:12px;padding:14px;display:grid}.supportLifecycleList article>span{aspect-ratio:1;background:var(--brand-charcoal);color:var(--brand-gold-soft);border-radius:999px;justify-content:center;align-items:center;font-weight:950;display:inline-flex}.supportLifecycleList p,.supportQueueGrid p,.supportErrorGrid p,.supportLaneGrid p,.supportHero p,.supportBoard p{color:#192029a8;margin-bottom:0;font-weight:750;line-height:1.55}.supportQueueGrid{grid-template-columns:repeat(4,minmax(0,1fr))}.supportQueueGrid article,.supportErrorGrid article,.supportBoard article{background:#fffdfab8;border:1px solid #976e4329;border-radius:8px;gap:8px;min-height:146px;padding:14px;display:grid}.supportQueueGrid span,.supportBoard span,.supportLaneGrid span{color:var(--brand-gold);letter-spacing:.1em;text-transform:uppercase;font-size:.72rem;font-weight:950}.supportEvidenceGrid{grid-template-columns:repeat(4,minmax(0,1fr))}.supportEvidenceGrid .actionPill{background:var(--brand-charcoal);color:var(--brand-gold-soft);border:0;border-radius:8px;min-height:48px;padding:12px;font-weight:900;display:block}.supportErrorGrid{grid-template-columns:repeat(3,minmax(0,1fr))}.platformFooter{background:linear-gradient(135deg, #13231ffa, #14171afa), linear-gradient(45deg, #ad7a3529, 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